Zipcar and other car sharing services are competing with traditional car rental services for market share. Want to learn more about Zip Car to see if it’s right for you? Check out this video to see just how the Zipcar process works. The customer service representatives we talked to were rude, short and lacked respect. We contacted customer service regarding the penalties and how we didn’t agree with the fees they were charging us, but Zipcar was not willing to give us back our money. On several cars the windshield wiper fluid was out making the windshield dirty hard to see driving! - Aliz J., Yelp, I use Zipcar one or two times at the most per month because the rates are getting expensive! I have been a member for over a year now… The cars are dirty inside and out. Super easy to use and their customer service is great. Great company! I used them while I lived in downtown Portland while I was attending school and didn’t own a car. Needless to say, I’ve been a happy customer for a while. I ended up with a couple of penalty charges, but called customer service who were beyond kind, and removed my charges. I recently rented a car and got held up in a meeting for an hour later then my car was due. Customer service is always nice, especially when I lose my Zipcard (which happens like 10 times a year…). I have used these bad boys all over the US, and have rarely had any problems. We surfed the web to see what real consumers are saying about Zipcar’s service. Learn More About Business Uses for Zipcar What Do Real Drivers Say About Zipcar? Your local business rates apply when traveling to other cities.Special Monday – Friday hourly discounted rates.Some of the features of Zipcar for Business include: And gas, mileage and insurance is covered through Zipcar business accounts, just as with personal Zipcar use. Employees have 24/7 access to Zipcars near your office, in major cities and airports. Zipcar also offers business accounts to save companies from the hassle of rental cars, mileage reimbursements, taxi costs and company cars. For reservations more than 8 hours you can make changes up to 24 hours ahead of time without a fee.For reservations less than 8 hours you can make changes up to 3 hours ahead of time without a fee.Within 30 minutes of your initial booking you can make changes without a charge.$1,000 damage fee (insurance deductible).$0.45-$0.55 per mile overage fee (if you exceed 180 mile limit).Rates & Other Fees Zipcar Rates Vary By City And Car Model Fleet of 10,000 vehicles – hybrids, luxury, SUVs, pickup trucks, cargo vans.Insurance and fuel cost included in your rental fee.Zipcar locations: available in 170 cities in 41 states, including the District of Columbia, Canada and Europe.Additionally, this technology allows users to extend their Zip Car use period if the car is available for the following time slot. These alerts allow users to receive text messages when their rental period is nearing an end. Mobile technology also allows Zip Car users to sign up for text alerts. Additionally, users can tap the key fob of their car in the app allowing them to lock and unlock doors as well as honk the car’s horn at anytime during their rental experience. The Zip Car iPhone and Android apps allow users to find and reserve cars locally. In addition to the wireless technology of the Zip Car, the Zip Car Company utilizes mobile technology to help users track their Zip Car experience. Even other Zip Car users with their own Zipcard cannot access your car if it is allotted to you for a specified time period. The keys for the vehicle remain inside the car at all times but without the correct Zipcard to open the car they are not accessible. The Zip Car technology relies on the presence of the correct Zipcard to function. Currently, only the larger cities across the United States have adopted the idea of Zip Car, perhaps because this is where they are most in demand, but it is hoped that someday the car sharing company will have franchises in every state. Zip Car is a car sharing service that allows those with a membership to utilize zip cars located throughout their city. It saves you the cost and hassle of owning a car (no insurance or oil changes!), and you can reduce your negative impact on our planet’s atmosphere and natural resources. If you only need wheels occasionally to run errands or take a trip out of town, Zipcar is an excellent option. Zipcar, the most well-known and popular car sharing service, has the largest fleet of shared vehicles in hundreds of cities and college campuses around the U.S. Are you committed to earth friendly transportation but find it difficult not owning a car, even if you have access to public transportation? If you live in a larger city or a college campus, it’s not as hard as you think.
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